Category: phone therapy

Teletherapy; a good alternative for therapists & clients

The Unexpected Benefits of Tele-Therapy

Santa Rosa Psychologist Dr. Jenny Holland finds that some patients are thriving under social distancing requirements, thanks to teleconferencing’s surprising appeal.

July 6, 2020, Santa Rosa, Ca. -- Back in March when Gov. Gavin ordered California residents to stay at home and businesses to adhere to mandatory closures, it didn’t seem quite real. And for professionals in the mental health field, not being able to meet patients face-to-face presented some very real problems.  “We had to come up with a viable solution and adapt quickly – for our patients and for our own business viability, or our practices would become obsolete and our patients would suffer,” says Dr. Jenny Holland, Santa Rosa Psychologist.

When counseling patients from her office on Cherry Street was no longer possible, Dr. Holland opted to expand on something that had represented only a fraction of her practice up to that point, Teleheath Video Conference Therapy. “Although I have offered Telehealth Therapy as part of my practice for years, most of my patients preferred to meet face-to-face. And, to be honest, the idea of video conferencing with every one of my patients was a little intimating to me at first. It took some weeks for me to adapt to the process and get comfortable with the technology.”

Healthcare institutes all over the country say the coronavirus pandemic can be extremely stressful for people. Fear and anxiety generated by the idea of a communicable disease and worry over what might happen can become overwhelming and stimulate strong emotions in both adults and children.

“I am finding that teletherapy is an amazingly effective means of counseling, particularly for teens and young adults who already have a familiarity for interacting online with friends. I am also finding that video sessions are extremely helpful for people with anxiety – something we’re seeing a significant increase in since COVID-19 became a thing.”

Public health actions, such as social distancing certainly helps keep everyone safer but, social distancing can leave people feeling even more isolated and lonely. Teletherapy is proving to have some surprising benefits for people who are isolated, and for people who have social anxiety.

“It can be quite relieving for a person with anxiety to not have to be face-to-face for a therapy session. In fact, teletherapy actually empowers my patients who might experience anxiety, because it creates a sense of ‘safe distance’ from the therapist. This alone, often makes it easier for them to open up and to feel comfortable with the therapy modality.”

While most of us are dealing with increased social distancing from one degree to another, it is important for everyone’s mental health and emotional well-being to find new, healthy ways to maintain social connections. Virtual communication including phones and video chats with friends and family can help alleviate feelings of loneliness and isolation. And when people find it too difficult to maintain a positive sense of wellbeing, reaching out to a mental health professional can help.

Dr. Jenny Holland, PsyD“For people with depression, I've noticed teletherapy is particularly effective. Once a patient and therapist are able to create that virtual connection, we actually share a more intimate space. Even though we may not be in-person, sessions are essentially eye-to-eye and there are fewer distractions. I am finding that video conferencing makes it easier to connect with my patients, and it provides an excellent format for exploring deeper into personal issues.”

Clients are reporting that although they were initially very intimidated and even fearful at the prospect of having a video therapy session, once into the process they say they are finding it easier to connect. One of Dr. Holland’s clients recently emphasized this by saying, “… originally I thought that therapy wouldn't work if it wasn't in person. But I am noticing that you are right here with me. And I'm feeling connected."

To learn more about Dr. Holland’s Teletherapy services or to request an appointment call 707-479-2946 or visit

Video Conference Therapy During Difficult Times

Distance therapy helps to address the stay-at-home trend during flu outbreak

Distance therapy helps to address the stay-at-home trend during flu outbreak

Dr. Holland has offered phone and video conferencing therapy options for patients for some time, and with the rising concerns surrounding the coronavirus, these types of therapy sessions are more relevant than ever.

“Distance therapy using the phone or an online video conferencing system such as FaceTime has long been a good option for my clients who have access issues due to lack of transportation, health or time constraints. And, some clients simply find it more appealing to hold a session outside of an office environment.” Dr. Holland explains. “Now, with the widespread concern over the coronavirus, online therapy is a great way to stay connected with my clients, and a terrific option for new clients that don’t want to put off getting the help they need.” Therapy sessions are one-on-one and individually tailored to the client’s needs.

What is required for online conferencing? New clients will need to go through a screening process that begins with a free 15-minute phone consultation with Dr. Holland. Once the screening process is complete, clients simply need to have access to a reliable computer with a webcam, a smartphone or a tablet equipped with camera and mic. After the appointment is confirmed, Dr. Holland will send a link to the video conference that is used to access the therapist’s private online office room.

Additional Information

As with any new therapy system, it’s a good idea to research and understand the benefits and limits of this form of technology before signing up for a session. It is important to have access to a computer or mobile device with a webcam, a good microphone as well as up-to-date antivirus software and a personal firewall. Clients will also need access to a private space where they will not be overheard. It's also good to create a space that is free from distractions that could interrupt the session such as phone calls, emails, other people or pets in the area.

Please bear in mind that this program is not meant to replace crisis services or hospitalization. New clients who are a good fit for this program are typically eager to get help, they are stable, and they are open to receiving information and guidance for symptom relief.

Please start by booking a free 15-minute phone consultation with Dr. Holland.